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Refund Policy
A legal disclaimer
By submitting a booking deposit and reserving services with SPARK Space, the client acknowledges and agrees to all payment, cancellation, refund, and event policies outlined herein. The booking deposit secures the requested event date and compensates for scheduling, preparation, and reserved availability; therefore, it is non-refundable.
SPARK Space reserves the right to refuse service, cancel, or modify bookings in the event of unsafe conditions, venue restrictions, emergencies, severe weather, or circumstances beyond reasonable control. In such cases, reasonable efforts will be made to reschedule services based on availability.
Client is responsible for ensuring a safe and appropriate setup area is available prior to arrival. Final payment must be received before setup begins unless otherwise agreed upon in writing.
No refunds will be issued after services have been provided.
Refund Policy - the basics
A non-refundable $100 booking deposit is required to secure your event date. This deposit will be applied toward the total booking cost.
50% of the remaining balance is due 7 days prior to the event date. Final payment is due before setup begins on the day of the event.
Cancellations made more than 7 days prior to the event may receive a refund of payments made excluding the non-refundable booking deposit.
Cancellations made within 7 days of the event are non-refundable.
No refunds will be issued after services have been provided.
Outdoor events impacted by severe weather may be rescheduled based on availability.